Good design is good business.

–Thomas J. Watson

Work History

I started my career at GrubHub. I played an influential role in marketing and product design over my nine years there. After leaving in late 2014, I've consulted for numerous early/mid-stage start ups.

Currently

Design Consultant

Currently interested in helping startups achieve their goals by improving various aspects of their product design. Now available for consulting or freelance work.

Oct 2015–Oct 2005

As the first designer I was heavily involved in building the product and brand from the ground up. Going deep into user experience design, branding, optimization design, front–end development, and marketing has given me a broad and unique set of design skills.

Key Accomplishments

  • Built and led the initial Product Optimization Team (aka "Growth Hacking"), resulting in significant improvements of key metrics in addition to user satisfaction.
  • Played a significant role in building and defining the GrubHub brand.
  • Oversaw visual design across all GrubHub products and platforms.
  • Designed and built the front–end of both desktop and early mobile web apps.
  • Co–led the User Experience Design team, consisting of 20+ designers and researchers.
  • Announced the new brand with a redesigned website as well as a new national ad campaign highlighting the new brand.
  • Designed, and later on oversaw the creation of numerous nationwide ad campaigns.

2014 & 2013

Lead Designer

As Lead Designer, I co-led the UX design team, was responsible for the visual design of all GrubHub products, in addition to building and leading the initial product optimization team. As well as helping merge the GrubHub and Seamless brands post-IPO.

2012–2007

Creative Director

As Creative Director, I had a significant role in building and defining the brand. I was also responsible for ensuring marketing and product design were inline, as well as helping build the first creative team.

2005–2009

Designer/Early Employee

As the second hire and the only designer for the first several years of the company, I worked closely with the founders to help build and design all aspects of product and marketing efforts. Other frequent duties included stuffing envelopes with invoices and making coffee or beer runs.

Design Chops

Most of my experience has been working with focused and nimble tech companies. Over the years this has resulted in exposure to a variety of design disciplines, practices, and approaches.

Experienced in…

Product Design

  • Interaction Design
  • User Interface Design
  • User Psychology
  • Behavioral Economics
  • Wireframes & Prototyping

Optimization Design

  • Optimized Landing Pages
  • Conversion Improvements
  • Additional Signups
  • Onboarding
  • Increased Repeat Users
  • Better Bounce Rate

Design Leadership

  • Design Strategy
  • Team Management
  • Developing Product Insights
  • Hiring Strong Designers
  • Brand Stewardship

Visual Design*

  • Typography
  • Color Theory
  • Brand Guidelines
  • Iconography
  • Data Visualization

Front-End Work

  • HTML/CSS (HAML • SCSS • SASS)
  • jQuery
  • Highcharts.js
  • Subversion & Git
  • Limited experience with Rails

Marketing

  • Brand Creation
  • National Ad Campaigns
  • Lead Generation Websites
  • Email Templates
  • Marketing Collateral

Case Studies

Software That Helps

Illustrator

Photoshop

After Effects

InDesign

Comp

Sketch

Pixate

Proto.io

Tower

GitHub

Sublime

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